by Megan9328
New Member

Cancel addition 1Gb add on for £4.99

I purchased the additional 1GB for £4.99 due to moving house and waiting for my internet being set up. But now on my account it says i cant cancel it but i dont want it.

2 REPLIES 2
by Grand Master
Grand Master

Re: Cancel addition 1Gb add on for £4.99

You need to phone EE to cancel this recurring add-on.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Cancel addition 1Gb add on for £4.99

Hello there @Megan9328

 

Thanks for posting on the community.

 

@XRaySpeX is correct, you will need to give us a call on 150.

 

The team will be able to help you with this. 

 

Thanks, Leanne 🙂

Let's get started

Join the EE Community to ask, answer, learn and share.