by Megan9328
New Member

Cancel addition 1Gb add on for £4.99

I purchased the additional 1GB for £4.99 due to moving house and waiting for my internet being set up. But now on my account it says i cant cancel it but i dont want it.

by Grand Master
Grand Master

Re: Cancel addition 1Gb add on for £4.99

You need to phone EE to cancel this recurring add-on.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Community Support Team

Re: Cancel addition 1Gb add on for £4.99

Hello there @Megan9328


Thanks for posting on the community.


@XRaySpeX is correct, you will need to give us a call on 150.


The team will be able to help you with this. 


Thanks, Leanne 🙂

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