24-01-2019 05:35 PM
Why is it when shows 2 /3 bars 4g in certain areas I can’t get on internet yet friends can with their mobiles?
24-01-2019 05:44 PM
Have you checked the Network Status Checker ?
24-01-2019 06:19 PM
Welcome to the EE Community,
I would recommend speaking with the technical support on freephone 0800 956 3146 from a landline so they can go through trouble shooting with yourself over the phone.
24-01-2019 07:06 PM
I had a similar discussion yesterday!
Just out of curiosity! Do you're friends have access to Wifi?
And more importantly! Do you?
24-01-2019 07:56 PM
Hi it’s an iPhone se .. I can send texts never tried to call but thinking if I can send text should be able. Just won’t send emails or go online
24-01-2019 08:12 PM
So it must be something else!
Do you have any road works and or building work nearby?
24-01-2019 09:49 PM
PAYG or contract?
25-01-2019 07:44 AM
Good Morning @Link74.
Are all apps enabled for mobile data?
You can check this in settings, mobile data, then ensure all apps are toggled to green.
Alternatively, could you try resetting the network settings on the phone?
This is done in settings, general, reset, then reset network settings.
Does this work in any other locations?
27-01-2019 09:01 PM
As you can see 4g full signal bar.
rather annoying that can’t get on every time !
What am am I paying for ....have stick up with so long !!
by max1486 yesterday
by Maisie2 Saturday