18-08-2018 09:41 PM - edited 18-08-2018 09:44 PM
I took out a 30 day data sim with 5gb of data with the intention of gifting my mobile data with this sim when required.
The guy in EE said this was possible but my online account won't let me although it shows both contracts.
18-08-2018 09:49 PM
You can't gift data to or from 30-day plans.
18-08-2018 10:00 PM
It's in the T&Cs. See Gifting Your Data - Terms & Conditions
You will be able to gift data to or from any Pay Monthly handset, tablet or 4GEE WiFi device to any other Pay Monthly handset, tablet or WiFi device that belongs to the same family account except for devices on 3G plans, 4GEE WiFi 30 day plans and Apple Watches.
19-08-2018 10:29 AM
Hello there @Bradleyu1
I am sorry to hear this.
Where did you purchase the 30 day SIM plan?
Speak soon, Leanne.
19-08-2018 03:49 PM
The sim was purchased from EE St neots and this is who advised me this was possible.
I'm now on holiday and I'm soon going to be without data, how can we resolve this ASAP?
by Wilsongn a week ago