by Jamie__S13 Established Contributor
Established Contributor

Can I get my free data boosts back?

Hey,

 

2 months ago I switched to the £5 pack as I was not texting as much to need unlimited texts, or calling enough to need over 200 minutes on the £10 pack.  My only problem was data.  I assumed that switching packs would allow me to keep my 500mb data boosts, but after changing I did a bit of research and found out that boosts from £10 packs are erased if you get a pack under £8.

 

I'm struggling with data now, and I'd like to change back.  I've seen alot of "If you don't buy a pack for 90 days, THEN we'll get rid of your boosts" but since I've bought a £5 pack I think it's erased everything relating to £10.

 

What I'm asking is:  If I change back to the £10 pack, will the boosts from that pack come back?

 

Thanks

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can I get my free data boosts back?

@Jamie__S13  Sorry but you'll not get the previous boosts back.   You have to stay on the same pack to keep the boosts that you build up with that pack. 

1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Can I get my free data boosts back?

@Jamie__S13  Sorry but you'll not get the previous boosts back.   You have to stay on the same pack to keep the boosts that you build up with that pack. 

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