by K-cutts
Explorer

Can I down grade my plan

How would I go about lowering my plan 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Can I down grade my plan

Good morning @K-cutts

 

Thanks for joining us and the conversation in community 🙂

 

Just to add some further information, please have a look at our Changing my EE Price Plan post.

 

This should give you everything you need.

 

Please let us know if you need some further support.

 

Thank you

 

Richard

 

🙂

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: Can I down grade my plan

You are not able to lower your plan if you are on a pay monthly tariff.

 

You can up the tariff but not downgrade.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: Can I down grade my plan


@K-cutts wrote:

How would I go about lowering my plan 


Has your minimum term expired yet? 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team
Solution

Re: Can I down grade my plan

Good morning @K-cutts

 

Thanks for joining us and the conversation in community 🙂

 

Just to add some further information, please have a look at our Changing my EE Price Plan post.

 

This should give you everything you need.

 

Please let us know if you need some further support.

 

Thank you

 

Richard

 

🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.