Highlighted
by
Explorer

Can I down grade my plan

How would I go about lowering my plan 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution
Accepted by James_B (EE Community Support Team)
‎17-03-2017 02:11 PM

Re: Can I down grade my plan

Good morning @K-cutts

 

Thanks for joining us and the conversation in community Smiley Happy

 

Just to add some further information, please have a look at our Changing my EE Price Plan post.

 

This should give you everything you need.

 

Please let us know if you need some further support.

 

Thank you

 

Richard

 

Smiley Happy

3 REPLIES
by
Star Contributor

Re: Can I down grade my plan

You are not able to lower your plan if you are on a pay monthly tariff.

 

You can up the tariff but not downgrade.


Brendon (Android Expert)
Samsung Galaxy S8+ Midnight Black (Nougat 7.0)
by
Maestro

Re: Can I down grade my plan


K-cutts wrote:

How would I go about lowering my plan 


Has your minimum term expired yet? 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekdays and until 8pm on weekends. Calls outside that time (till 10pm weekdays and 8pm on weekends) cost 50p per call. These costs also apply to calls to 07953 966 250.
by
EE Community Support Team
Solution
Accepted by James_B (EE Community Support Team)
‎17-03-2017 02:11 PM

Re: Can I down grade my plan

Good morning @K-cutts

 

Thanks for joining us and the conversation in community Smiley Happy

 

Just to add some further information, please have a look at our Changing my EE Price Plan post.

 

This should give you everything you need.

 

Please let us know if you need some further support.

 

Thank you

 

Richard

 

Smiley Happy

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