by GG1968 Investigator
Investigator

Can I add data to my existing monthly allowance

Hi,

 

Hope someone one can answer this. It's certainly not clear on the EE website.

 

Can I add additional data to my existing allowance as a bolt on ?

 

Thanks

Giles

 

 

7 REPLIES 7
by Grand Master
Grand Master

Re: Can I add data to my existing monthly allowance

@GG1968  You can purchase extra data if needed each month.  Have a look at THIS

by
EE Community Support Team

Re: Can I add data to my existing monthly allowance

Hi @GG1968

 

Welcome to the EE Community. 🙂

 

As alluded to by @Chris_B, you can add data to your plan using the page that he referred you to.

 

If you are going over your data each month, it may be worth looking into changing your price plan so that you get a higher allowance of data.

 

Let me know if you need some more help.

 

Chris 🙂

 

 

 

by cinamon51 Contributor
Contributor

Re: Can I add data to my existing monthly allowance

i would not bother i was purchasing ee internet boosters suposedly giving me 30 days internet access and t mobile were cuttting me off saying i have a data plan that starts on the 2nd every month i dont. this dont even exist and ee wont sort it out so ive now left them. this is the kind of text i would get from t mobile even a day into buying a 30 day booser from ee and then i would not be able to access the internet even though i had paid for 30 days. 3 months i tried to get it sorted ee were no help watsoever.  and notice the link in the text they send me dont even work because t mobile tzones dont even exist anymore just like the account that is cutting me off dont exist

Name:
Number: T-Mobile
Content:
You've used 80% of your fair use limit which resets on 2/9. You can always track your data usage here http://www.t-zones.co.uk/apps/ebdc/en/status
Time: 09/08/2017 01:41:29

by GG1968 Investigator
Investigator

Re: Can I add data to my existing monthly allowance

Hi Chris

Thanks for your reply.

If I change my price plan will that lock me in for another set period of time ?

And what are the options - I reckon I need up to 5gb per month. Ideally it would be good if I could buy the 10gb for 19.99 but only if it lasted until it was used up but that's not an option.

Thanks
Giles
by
EE Community Support Team

Re: Can I add data to my existing monthly allowance

Thanks for getting back to me, @GG1968.

 

No, you wouldn't be locked into another contract period. Your plan would just change for the rest of the current contract.

 

You can check out our current plans on our website. 🙂

 

If you'd like to go ahead, have a chat with our customer services and they'll swap it over for you.

 

Chris 🙂

 

 

by GG1968 Investigator
Investigator

Re: Can I add data to my existing monthly allowance

Ok - many thanks.
by
EE Community Support Team

Re: Can I add data to my existing monthly allowance

No problem @GG1968

 

You know where to find us if you need any help in the future. 

 

Thanks Smiley Happy


James

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