11-08-2017 09:15 AM
My wife is a on a pay-as-you-go contract and I'd like her to share my data instead. Can I add her to my plan and make sure she keeps her number? I know I can do it if she was not an ee customer but nobody seem able to give me an authoritative answer? EE shop has even suggested to port to another operator first which is crazy!
11-08-2017 09:54 AM - edited 11-08-2017 09:56 AM
Hello @robcos yes PAYG numbers can be migrated directly to a new PAYM plan. Customer service/sales can process the order on 150 from an EE mobile or landline or 07953 966 250 from any other. If it is an EE personal pay monthly account you can also access Live Chat:
You only need to port out then port back in when you want the number on a line that already has a number attached to it. Because you would be signing up for a new line that does not yet have a number attached the PAYG number can be used. 🙂
11-08-2017 10:44 AM
Welcome to the EE Community.
That's a fantastic answer from @Profile closed.
Transferring the number to pay monthly won't be an issue.
Please get in touch with customer services and a member of the team will be happy to help.
They'll need your wife's permission to transfer her number to your account.
Hope this helps.
by max1486 Tuesday