24-12-2018 08:46 AM
i got a new sim during this promotion and acivated the £15 pack
i got a text confirming that Double data is waiting for me but i didn't get it when i purchased the pack
is there any way to fix this issue?
24-12-2018 09:38 AM
@deimante91 Give customer services a call about this. And just to check on the package is there and sort of activate before data to claim the offer ?
24-12-2018 10:59 AM
and how exactly do it do that?
i tried calling 150 and choosing all kinds of options but none of them put me through to a human
yeah the offer said to activate a pack before 31/01/19