by MalkyFrench
Explorer

Being forced to buy data?

I still have over 10GB of my data remaining however when I try to browse the internet on my device I am constantly being redirected to a EE page to buy data and there is no option to decline this

Anybody else having the same problem?

3 REPLIES 3
by MalkyFrench
Explorer

Re: Being forced to buy data?

Actually please ignore this, looks like my EE App has not updated, looking online through my browser confirms I don't have data, apologies!

by MalkyFrench
Explorer

Re: Being forced to buy data?

Nope still getting same message!!!

by
EE Community Support Team

Re: Being forced to buy data?

Hi and welcome to the community, @MalkyFrench.

 

How much data does the add-on status checker show you have? What date does your allowance renew?


Chris

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