24-05-2017 03:33 PM
I know this has been discussed in other threads but there never seems to be any outcome.
I recently took out a data only sim to use in an archer mr200 router with external antenna. This worked brilliantly until EE carried out maintenance in the area. Now the router intermittently connects or complains about no signal. If I take the sim out and put it in the EE mini wifi device it all magically starts working again.
APN settings are all fine from what I can see and the router is using the current firmware from tp link.
I dont want to get into a tp link EE battle with one blaming the other. Nothing has changed on the router side only the maintenance carried out in the area by EE.
24-05-2017 05:50 PM
24-05-2017 05:54 PM
Not at the moment was trying to avoid a confusing call where my router is blamed.
I will I'll give them a call but would appreciate some community help.
24-05-2017 06:04 PM
If you are a pay monthly customer of EE then you can actually live chat with an online agent.
In terms of network problems, that you feel may be the cause of the problem, then please use our network status checker to see if their are any problems in your area.
24-05-2017 06:05 PM
This was the "technical" help:
Sharon at 18:03, May 24:
To be honest Mikiel as long as the sim works in the EE device we cannot really support any other devices
24-05-2017 06:14 PM
by max1486 Tuesday