by Eponton
New Member

Apple watch

Hi. my sons new apple watch is not registering his data plan? Any advice? The watch registered to his email address. Plan on mine? Wonder if that's the problem. 

2 REPLIES 2
by Profile closed
Not applicable

Re: Apple watch

@Eponton Yes, that does sound like the issue as the Apple Watch has to be linked to the same EE account the iPhone is on so you need to link it to your account.

by
EE Community Support Team

Re: Apple watch

Good Morning @Eponton.

 

Welcome to the community.

 

I'd agree with @Profile closed, that sounds like it will be the problem.

 

I'd recommend contacting our technical support team as they will be able to access your account and take a look into this for you.

 

Let us know how you get on.

 

Jon

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