20-11-2018 06:59 PM
I'm on the Apple music 6 month trial and my data usage this month days 3.4 gig.
My phone says I've used 2.4 gig of which .9 gig is Apple music.
I can only assume Apple music is using my data?
20-11-2018 08:56 PM
@Guido1 The music data usage will show on the device as it doesn’t know you get free data streaming with your EE Apple Music offer.
20-11-2018 09:45 PM
@Guido1 Your device doesn’t show all usage believe it or not. It’s not a true representation of data used.
21-11-2018 04:52 AM
I find it hard to believe that a leading mobile phone manufacturer would incorporate algorithms that are less accurate than EE's arithmetic. The phone will know all the data passing to & from it. Unless the SIM is receiving data that it is not passing on to the phone, but that would be a swizz
21-11-2018 07:52 AM
@XRaySpeX Are you implying that EE are pushing up customers data usage on their accounts ?
21-11-2018 08:14 AM
Welcome to the EE Community.
Please get in touch with customer services so we can make sure the free streaming data add-on has been activated on your account.
@XRaySpeX - On most phones you'll see a disclaimer in the mobile data settings stating that it won't necessarily show the same amount of data usage as your carrier/network.
22-11-2018 03:00 AM
it won't necessarily show the same amount of data usage as your carrier/network.
It takes two! I'd back an Apple programmer over an EE 1 any day .
22-11-2018 07:41 AM - edited 22-11-2018 07:45 AM
@XRaySpeX The device doesn’t show these in yellow that is using data.
The only way to access these is to hack the device. EE reports there usage, Apple doesn’t report there usage on the device as you can not see these and apple can not just add there usage to the over all usage as it wouldn’t add up correctly with what you could see.
So when I say the device doesn’t show all data usage take my word for it.
22-11-2018 01:49 PM
(a) your assuming I'm not running a device that can accurately report data usage - any rooted android
(b) best part of a gig out isn't slightly off due to system apps etc