by notsam
Visitor

Another EE mobile cannot ring me, everyone else can

Hi Community,

 

One of my co-workers cannot ring my mobile, we're both on EE but he gets a cannot connect your call whenever he tries to phone me.

 

Have checked my phone to see if he's blocked and he is not, but even if he was he doesnt even hit my voice mail so unsure whats happening.

 

Everyone else can seamingly ring me fine, just not him. 

 

Any ideas?

Sam

2 REPLIES 2
by
EE Community Support Team

Re: Another EE mobile cannot ring me, everyone else can

Hi @notsam,

 

Welcome to the EE Community.

 

Has your co-worker tried deleting your contact and re-entering your details?

 

Thanks

 

James

by red_snow Established Contributor
Established Contributor

Re: Another EE mobile cannot ring me, everyone else can

Have you recently ported your number to EE?

 

This can happen mid way through the port and normally sorts itself out after a couple of hours

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