by John1v6_AGAIN Investigator
Investigator

Am I right in assuming that voLTE is only available on handsets with EE firmware

My handset is an LG G5 which on the face of it is voLTE capable. Since it was supplied by LG it obviously doesn't have EE firmware which presumably means no voLTE?

Is this correct? (Flashing the handset to EE firmware is not an option for various technical reasons).

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Am I right in assuming that voLTE is only available on handsets with EE firm


Hello there @John1v6_AGAIN

 

Thanks for posting again.

 

The LG G5 would need to be purchased direct with EE for the 4G Calling to work.

 

Full information can be found on our 4G Calling support article>

 

Thanks, Leanne 🙂

 

 

6 REPLIES 6
by Grand Master
Grand Master

Re: Am I right in assuming that voLTE is only available on handsets with EE firm

Hi,

 

That is correct. You need EE firmware (unless you have an iPhone). 

 

Thanks 

 

 




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by
EE Community Support Team
Solution

Re: Am I right in assuming that voLTE is only available on handsets with EE firm


Hello there @John1v6_AGAIN

 

Thanks for posting again.

 

The LG G5 would need to be purchased direct with EE for the 4G Calling to work.

 

Full information can be found on our 4G Calling support article>

 

Thanks, Leanne 🙂

 

 

by Ace Contributor
Ace Contributor

Re: Am I right in assuming that voLTE is only available on handsets with EE firm

There are other phones you can buy elsewhere and VoLTE will work. There's a list of them here.

 

http://ee.co.uk/help/phones-and-device/4g-calling

 

So it's not just the iPhone that you can buy from anywhere.

 

Currently the list is:

  • Apple iPhone 6, 6 Plus, 6S, 6S Plus, SE, 7 or 7 Plus
  • Google Pixel, Pixel XL
  • Huawei P10, P10 Lite, P10 Plus
  • HTC U11
  • BlackBerry Dtek 60, Dtek 50, KEYone, Priv
  • Nokia 3, 5
by
EE Community Support Team

Re: Am I right in assuming that voLTE is only available on handsets with EE firm

Thanks for helping @chistery.

 

 

by John1v6_AGAIN Investigator
Investigator

Re: Am I right in assuming that voLTE is only available on handsets with EE firm

Thanks for all the information - most useful.

I shall not be changing my handset for the sake of this feature (especially since I have only just changed it).

Can't be bothered going down the rooting/flashing route either (too much hassle)

Its not a make or break feature for me I was just curious.

 

PS: In my experience I have found indoor 4G/call coverage on EE pretty good wherever I have been.

by
EE Community Support Team

Re: Am I right in assuming that voLTE is only available on handsets with EE firm

Thanks for the feedback @John1v6_AGAIN

 

Let us know if you need anything further 🙂

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