by Keithr1
New Member

Am I getting ripped off with my data charges?

I have had the same data plan for 7 years, never changed my usage and never ran out of data. I have had to buy additional data twice a month for the last 2 months. Should I cancel my contract and go elsewhere?

3 REPLIES 3
by Grand Master
Grand Master

Re: Am I getting ripped off with my data charges?

Hi, 

 

Why not just change your plan if you need more data as you must be able to upgrade to a better plan than the one you have now.

 

As for your second point, it's up to you if you want to leave, not really a question anyone else can answer. 

 

Thanks 




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by Star Contributor
Star Contributor

Re: Am I getting ripped off with my data charges?

Hello and Welcome.

If you contact EE, they'll probably be able to offer you a much better deal in terms of more data for less money. Certainly, I've got some pretty great prices when I've called up.

by
EE Community Support Team

Re: Am I getting ripped off with my data charges?

Good morning @Keithr1

 

Thanks for coming to community 🙂

 

Have you managed to speak to customer services at all yet?

 

Have you taken a look at the How much Internet data are you using on EE? support article as it may help you with data usage.

 

Please give us a call and we will do our absolute best to get you on a price plan more suited to you.

 

Cheers

 

Richard

 

🙂

 

 

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