21-03-2018 10:27 PM
As the title states, I was successfully using my add on in London for a few days. Now that I've moved on to Prague in my trip I can't seem to figure out how to make it work.
I was was under the impression that Prague was covered under the service.
Once i arrived in Prague my carrier changed from EE to T-mobile. I'm not sure how to fix it. Any suggestions?
21-03-2018 10:33 PM
22-03-2018 08:20 AM
When I try to use data it just says I'm not connected to the network.
I'm currently on wifi trying to figure it out.
My add add on is only for data, so I've refrained from calling and texting.
22-03-2018 08:27 AM
If you were on contract, you'd have an allowance that included texts that you could use in the EU, nevermind the add-on.
So are you on contract or PAYG?
22-03-2018 08:50 AM
I'm not on contract. It's pay as you go pre loaded with 5GB. I have only used 1gb so far and it's only been a few days.
22-03-2018 09:07 AM
Can you try and manually select a different network available in Prague,
Let us know how you get on 🙂
by Maisie2 Saturday