03-04-2017 04:14 PM
With my plan I get 5gb of data, resetting on the 11th of every month.
According to the EE app I still have 4.4gb of data left until the 11th.
However according to my phone I have used 3.42gb of data so far.
Does anyone know why there is such a big difference and how do I get an accurate usage total?
03-04-2017 04:18 PM - edited 03-04-2017 04:19 PM
Some time in app you get wrong data usege information try to restart your phone and check again.
also you can check this at this link add-on.ee.co.uk or texting al to 150
03-04-2017 04:25 PM
Thanks for the reply.
I have restarted my phone but there is no change in what the app or the phone is telling me I have used.
I also texted AL to 150 and that says I have 4.4gb remaining
03-04-2017 05:37 PM - edited 03-04-2017 05:38 PM
03-04-2017 06:13 PM
@Andrew3113 Your device is not going to be accurate and I would never go with what my device tells me.