28-04-2018 06:22 AM
Neither my husband or I are able to access Virgin Atlantic website on 4g. We can in WiFi, any idea why? Or how we can fix it. We are trying g to check in fir a flight
28-04-2018 07:41 AM
28-04-2018 07:56 AM
@chistery Do you have network restrictions in place on your account?
This works for me as you can see.
28-04-2018 08:08 AM
@Kala1 If you're in urgent need, download a VPN application like Opera VPN, which is free. You can connect to Virgin Atlantic when using Opera VPN.
Always good to have a VPN application on your phone just in case too.
28-04-2018 10:36 AM
From others that are saying what network they are on, it's only EE customers that are affected. Probably a flaky nameserver that's giving out stale answers.
28-04-2018 10:54 AM
28-04-2018 02:25 PM
Currently at 36000ft heading towards The US. Won’t be back in EE 3G or 4g for a couple if weeks so for me hopefully fixed by then, Virgin Atlantic is a website I use regularly so it is a new problem. 🤞🏼 Fixed soon
by max1486 Tuesday