11-08-2017 10:11 AM
I tried to follow the following instructions about the student offer, here:
And choose the third option which basically states the following:
"Already with us? Claim your 500MB data safety net
To claim, simply text 'STUDENT' to 150 and follow the instructions."
Well, texting "STUDENT" to 150 does NOT work as it does not recognise the code. Does this offer even exist ?
14-08-2017 10:09 AM
It's an EE plan. I'm unsure about the account; might be SIM only or pay as you go.
I received a message stating what codes 150 recognises and STUDENT is not on the list.
14-08-2017 11:21 AM
Thanks for getting back to us, @Jessica97.
I've done some digging around the terms of the data safety net offer and found the information below in relation to student offers:-
Offers only available to customers signing up to a consumer phone or SIM Only voice, text and data plan (excluding plans compatible with our Annual Upgrade offer, non-lead Sharers or promotional SIM Only price plans).
Offers not compatible with mobile broadband, 4GEE WiFi, EE broadband or tablet plans of any kind.
DATA SAFETY NET
New and existing customers, eligible for student offers, get up to 500MB of free data to use each month (the “Data Safety Net”).
If you log into your MY EE account, it should let you know if you're on a SIM only or a pay as you go plan.
Hope this clarifies this a bit for you.
by max1486 Tuesday