by vleskos
Visitor

5 gb extra from broadband

hi there 

i just make one sim only contract for 12 months with 1gb data and because i make a broadband contract as well the offer was plus 5 gb on my plan every month . the sim only is already running 15 days now , the broadband is already running but i never get the 5 extra gb 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: 5 gb extra from broadband

You should get the mobile boost within 30 days of the BB going live.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
2 REPLIES 2
by Grand Master
Grand Master

Re: 5 gb extra from broadband

@vleskos You need to call customer services to chase this up.  

by Grand Master
Grand Master
Solution

Re: 5 gb extra from broadband

You should get the mobile boost within 30 days of the BB going live.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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