by brettclancy1998 Investigator
Investigator

4g tether and ps4

Hello, my 4g won't work with my playstation, optains the ip adress but fails the Internet connection part and gives a message "server didn't respond within the time limit" tried all different DNS settings and nothing works 

5 REPLIES 5
by
EE Community Support Team

Re: 4g tether and ps4

Hi @brettclancy1998

 

Welcome to the community.

 

Does your 4G work OK with other devices? Are you able to access the internet browser on your PlayStation when connected to 4G?

 

Chris

 

 

by brettclancy1998 Investigator
Investigator

Re: 4g tether and ps4

Yes works perfectly fine with the laptop, I've spoke to EE over the phone and PlayStation, both saying nothing can be done, i have however found that my ps4 connects with 3g which to me is strange 

by
EE Community Support Team

Re: 4g tether and ps4

Hi @brettclancy1998

 

Thanks for coming back to us.

 

Do you know if any other EE device can connect to the PlayStation on 4G?

 

Are you using an app to connect?

 

Leanne.

 

 

by brettclancy1998 Investigator
Investigator

Re: 4g tether and ps4

I fixed the issue.... 

Edit mobile access point and in the APN protocol only select ipv4 instead of ipv4/ipv6

by
EE Community Support Team

Re: 4g tether and ps4

Thanks for letting us know @brettclancy1998

 

Have a good night 🙂

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