by Melissa_day
Explorer

4g on my iPhone won't work, I've tried restarting and resetting but no change?

I have tried to restart and reset my phone but data will not work. I have searched for issues in the area and EE says there are none, please help.

3 REPLIES 3
by
EE Employee

Re: 4g on my iPhone won't work, I've tried restarting and resetting but no chang

Good Evening @Melissa_day

 

Welcome to the Community! Smiley Happy

 

Is it just data you're experiencing issues with?

 

If you go to Settings > General > About > Carrier Settings > what does it say?

 

Have you tried doing a reset network settings?

 

Thanks - Karen. Smiley Happy​​​​​​​

by Melissa_day
Explorer

Re: 4g on my iPhone won't work, I've tried restarting and resetting but no chang

Hi @Karen_C

 

Yes just data I had issues with.

 

if I go to carrier it says "EE 28.3" ?

 

I have tried to reset network setting twice now and still nothing has changed 😞

 

Thanks - Melissa 

by
EE Community Support Team

Re: 4g on my iPhone won't work, I've tried restarting and resetting but no chang

Hi @Melissa_day,

 

Please can I take your postcode so I can double check if there are any problems in your area?

 

Thanks

 

James

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