by Mellis105
Explorer

4g issues, can’t load Snapchat or Facebook, still receiving whatsapp

Unable to send snapchats or open Facebook, reports network issues, able to send and recive WhatsApp messages but struggle with videos. Tried aeroplane mode and downloading apps again, any other suggestions? 

4 REPLIES 4
by Profile closed
Not applicable

Re: 4g issues, can’t load Snapchat or Facebook, still receiving whatsapp

Hi @Mellis105 

 

Go to your online EE account and switch your content lock to STRICT and back OFF again, please! This should fix your issues!

 

Cheers 👍

 

BustaCrabb 🦀

by Profile closed
Not applicable

Re: 4g issues, can’t load Snapchat or Facebook, still receiving whatsapp

Hi @Mellis105 

 

Please let me know if my advice fixed your issues!

 

Cheers 🤗

 

BustaCrabb 🦀

by Mellis105
Explorer

Re: 4g issues, can’t load Snapchat or Facebook, still receiving whatsapp

Sorry for the late reply. You’re suggestion worked, had to do 4 times but eventually picked up 👍

 

Many thanks

Michael 

by Profile closed
Not applicable

Re: 4g issues, can’t load Snapchat or Facebook, still receiving whatsapp

Hi @Mellis105 

 

Late reply, No worries! 🤗

 

Thanks for letting me know it eventually worked after 4 attempts, but it still worked!!

The glitch in the content settings is a tricky one to get round! 🤗

 

Cheers 👍

 

BustaCrabb

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