by Kevmcgowan
New Member

4g Issues

Why do I have to use a vpn when connecting to hyper links and certain websites when using 4g

by Grand Master
Grand Master

Re: 4g Issues

Hi @Kevmcgowan 


Have you deactivated content lock? 


You can do this via your online account or MyEE app.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Team

Re: 4g Issues

Hi @Kevmcgowan,


Welcome to the community 🙂


I can see @Northerner has given you a great suggestion to check your content lock settings.


Come back and let us know how you get on accessing the same sites once you have checked this setting in your My EE app.



Alex 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.