05-02-2019 08:49 AM
I have an Samsung S8 and when I get 2 bars of 4G signal i cant loads any web pages what so ever. I spoke to chat a while ago and gave me a quick temp fix by unregistering from the mobile network and then restarting the phone and regestering back to the network even though it does it automatically. This fix has now stopped working and I can no longer load anything up with 2 bars of 4G.
05-02-2019 08:56 AM
Does this happen in all areas where you use your phone?
If it happens everywhere, then I can only suggest you contact customer service on 150 and ask them to look into it. They will probably pass it over to the tech team to look into.
05-02-2019 09:13 AM
So just to clarify.
If you have more than 2 bars on 4G, you can load up the webpages fine?
It is only when you have 2 bars or less 4G coverage you experience the issue?
05-02-2019 11:13 AM
That's pretty weird!
But then again, my device usually struggles on one bar and won't work at all on three bars and above,
This issues you're currenty having has got me totally flumoxed lol
05-02-2019 11:18 AM
but the thing is they told me to keep doing what they said for me to do it worked for abit but went back to being total crap and now their technique doesnt work any more since the updating android. so something isnt happy what i might do is do a total factory reset.
05-02-2019 11:21 AM
05-02-2019 11:22 AM
If that's the only option you have left then i'd say go-ahead! But please remember to back-up everything before you do!
by Maisie2 Saturday