by TacticalTimbo
Visitor

4G speeds getting slower and slower

I've had EE 4G since the early days, and used to get great speeds on my 5 and 5s, and then on my 7 Plus.

 

Speeds in my area would routinely exceed 100mbps, but for the past 6-9 months, I'm lucky if I break 30, and this is with a full 4 bars of 4G?!

 

My gut tells me you have over subscribed your network, as almost everybody now has a 4G handset, and EE is all to happy to sell them a contract. trouble is, if the speeds aren't going to return, then I might as well leave for a cheaper network; so much for forward progress!

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: 4G speeds getting slower and slower

Hi, 

 

Unfortunately this is the case with all the networks.

 

Try O2 and Three in Glasgow city centre, you can barely get 2 Mbps on full bar 4G! 

 

On a side note, when I phoned the retention team on 150 the other day, I was told that they are currently doing price matches. So it’s worth to check what other networks are offering, and ask EE to match it.

 

W

by
EE Community Support Team

Re: 4G speeds getting slower and slower

Hi @TacticalTimbo,

 

Welcome to the EE Community.

 

You can report network issues via our network status checker.

 

Hope this helps.

 

James

by Skilled Contributor
Skilled Contributor

Re: 4G speeds getting slower and slower

It may be possible to check which frequency bands EE are using in your location. Unless you're in an extremely busy location (like a major city centre or transport hub) the chances are that your speeds could, in time, be solved by additional capacity being added on the 2100 and/or 2600 bands.

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