14-08-2017 06:33 PM
Hi my 4G speeds have been slow recently and it seams to be everywhere I go not just in my area. From doing speed tests I've not had one speed result higher then 25mbps. I spoke to EE but they weren't very helpful or knowledgeable and said there is a problem with the mast in my area and it deapends how many people are using it. This doesn't make sense though because my speeds where great then suddenly seamed to have dropped even when I'm on the other side of the country. It seams like EE is slowing my speeds. Ps I'm on a max plan.
14-08-2017 07:21 PM
It depends on where you live as EE cannot guarantee the fastest speeds in all locations. 25mbps is still fast and more than adequate for 99% of users. It also depends on your phone as it have a slower radio so cannot benefit from faster speeds.
You can also check masts here.
14-08-2017 08:06 PM - edited 14-08-2017 08:07 PM
That doesn't answer my question at all! My speeds used to be good now they have dropped and it's not just in my area. Also I pay for a max plan not for standard 4g plan so I expect better speeds or at least what I used to have.
Also if 25mbps is still fast and more than adequate for 99% of users why do EE keep bringing out faster speeds to please the 1% of people who need it, why can't you bring out better indoor coverage. EE has already brought loads of spectrum but doesn't even use it!
Basicly spend money on indoor coverage not faster speeds!!
14-08-2017 08:14 PM
@Ethgeddes Better in door coverage, mines tip-top it could just be the building your in that's blocking the signal. You can not make a signal penetrate a building.
14-08-2017 08:18 PM
You can make a signal penetrate a building by having a lower frequency. The problem is that EE keep investing in higher frequencys which are terrible for indoor coverage but Vodafone and o2 mainly use lower frequencys so it is a much better signel indoors. If you compare you signel to someone on o2 or Vodafone indoors most likely they would have a stronger signel.
14-08-2017 08:19 PM
Don't get me wrong EE is in my opinion the best 4g provider when being used outside but not inside and they don't invest enough in lower frequencys.