16-11-2018 09:42 PM
hi, i use wifi mostly when available out and about but find it slow most of the time.
I have upped my data alowance since getting the galaxy tab s4 and note9.
when looking at the connection i have noticed that the tab s4 gets 4G+ and is alot quicker than my note 9 which is always on 4g lte when i do a speedtest.
i was wondering why i can get 4g+ on the tab and only 4g lte on the note 9.
is it my contract or technlogy on the phone or somthing else ?
16-11-2018 10:47 PM
What EE plan is each device on? Could it be that the Tab S4 is on a Max Plan & the Note 9 isn't? Max Plans get EE's fastest 4G+.
16-11-2018 11:43 PM
Tab s4 is on tablet essentials
Note 9 is on anytime upgrade max
By that the tab should be 4g and note 9 4g+
But it's the other way round ?
17-11-2018 04:39 PM
hi, reselts below but taken at home. Again tabs4 on essentials plan is 4G+ and alot quicker than note 9 on anytime upgrade max plan.
note 9 below
Speed test below
note on left and tab on right.
19-11-2018 09:31 AM
I spoke to tech support online and they send out a new apn file I think it was.
I had to import it
Haven't noticed any difference yet tho so
I'm going to pop into a shop and show them the difference in speed on each device.
Will update when I've been in.
by max1486 Tuesday