by NickOnline Contributor
Contributor

4G+ on tab s4 vs 4G lte on note 9

hi, i use wifi mostly when available out and about but find it slow most of the time.

 

I have upped my data alowance since getting the galaxy tab s4 and note9.

 

when looking at the connection i have noticed that the tab s4 gets 4G+ and is alot quicker than my note 9 which is always on 4g lte when i do a speedtest.

 

i was wondering why i can get 4g+ on the tab and only 4g lte on the note 9.

 

is it my contract or technlogy on the phone or somthing else ?

 

thanks

6 REPLIES 6
by Grand Master
Grand Master

Re: 4G+ on tab s4 vs 4G lte on note 9

What EE plan is each device on? Could it be that the Tab S4 is on a Max Plan & the Note 9 isn't? Max Plans get EE's fastest 4G+.

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by NickOnline Contributor
Contributor

Re: 4G+ on tab s4 vs 4G lte on note 9

Hi,

 

Tab s4 is on tablet essentials 

 

Note 9 is on anytime upgrade max

 

By that the tab should be 4g and note 9 4g+ 

 

But it's the other way round ? 

by
EE Community Support Team

Re: 4G+ on tab s4 vs 4G lte on note 9

Hi @NickOnline

 

I know you may have tried this before, but, could you try rebooting both devices and re-testing?

 

How much quicker is it? Could you post both speeds?

 

Thanks

 

Chris 

by NickOnline Contributor
Contributor

Re: 4G+ on tab s4 vs 4G lte on note 9

hi, reselts below but taken at home.  Again tabs4 on essentials plan is 4G+ and alot quicker than note 9 on anytime upgrade max plan.

thanks

 

Tablet below

4g+.jpg

 

note 9 below

 

 

4gLTE.jpg

 

Speed test below

note on left and tab on right.

 

tabs4.pngnote9.png

 

 

by
EE Community Support Team

Re: 4G+ on tab s4 vs 4G lte on note 9

Thanks for that @NickOnline

 

I really don't know what that would be.

 

I recommend speaking to our technical support team to see if they can offer any more insight into this.

 

Please let me know what they say.

 

Chris

by NickOnline Contributor
Contributor

Re: 4G+ on tab s4 vs 4G lte on note 9

Hi, 

 

I spoke to tech support online and they send out a new apn file I think it was.   

 

I had to import it 

 

Haven't noticed any difference yet tho so 

I'm going to pop into a shop and show them the difference in speed on each device.

 

Will update when I've been in.

 

Thanks

 

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