by KarenRobson68
New Member

4G not working

I am having trouble using my 4G. It is not working while using any apps however does work with iMessage. I have turned on and off reset network settings but still no luck. I have been on another forum and clicked a link to see if the 4G works when checking the amount of data I have. Could someone please help

2 REPLIES 2
by Grand Master
Grand Master

Re: 4G not working

Hi @KarenRobson68 

 

Try logging into your MyEE app then - Settings - Content Lock - change this to off. Then restart your device.

It should now work.

Thanks,




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by
EE Community Support Team

Re: 4G not working

Hi @KarenRobson68

 

Welcome to the community.

 

Is it mainly social media apps that you're having problems with.

 

Have you tried @Northerner's tip? 

 

Chris

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