by Nickte
Explorer

4G iPhone Network Data issue solved

Hope this will be of help to anyone who has experienced loss of 4G data Network when switching SIM to an iPhone. I swapped my EE SIM that I was using on Android but couldnt access 4G Data only 3G on the iPhone despite going through all resets.

I eventually found the glitch was due to a previous profile on the iPhone from a different network PAYG SIM that was in my name and for some reason was conflicting with the newly installed EE SIM. Once I deleted this profile on the iPhone problem solved and 4G worked fully.

1 REPLY 1
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by
EE Community Support Team

Re: 4G iPhone Network Data issue solved

Good Afternoon @Nickte

 

Thank you very much for sharing this information :)!

 

I am sure it will be a great help to someone in the future. 

 

Have a great day, 

 

Katie

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