Highlighted
by Nickte
Explorer

4G iPhone Network Data issue solved

Hope this will be of help to anyone who has experienced loss of 4G data Network when switching SIM to an iPhone. I swapped my EE SIM that I was using on Android but couldnt access 4G Data only 3G on the iPhone despite going through all resets.

I eventually found the glitch was due to a previous profile on the iPhone from a different network PAYG SIM that was in my name and for some reason was conflicting with the newly installed EE SIM. Once I deleted this profile on the iPhone problem solved and 4G worked fully.

1 REPLY 1
by
EE Community Support Team

Re: 4G iPhone Network Data issue solved

Good Afternoon @Nickte

 

Thank you very much for sharing this information :)!

 

I am sure it will be a great help to someone in the future. 

 

Have a great day, 

 

Katie

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