26-07-2019 04:14 PM
I like many others have noticed a significant drop in data connection quality since the launch of 5G by EE.
I would like to take a moment to point out that to deliberately lower the quality of service within an established contract with no prior consent from both parties is a flagrant breach of contract and were it the other way around, you would be seeking damages.
I wonder just how many customers you have affected, and how much the monetary cost will be if even one of those takes legal council against EE and their breach of trust.
26-07-2019 09:01 PM
@Ravenbrand Can you provide that proof to backup that claim. I’m not saying your wrong but you’ve made a statement saying that this is the case.
EE are doing mast upgrades so there will be times when network output will be diminished in some areas this can not be avoided. It’ll be a case if waiting to see what happens when 5G goes live in your area.
27-07-2019 07:15 AM
I unfortunately did not have the foresight to take many screenshots before the changeover, i have a few but they date back in March. However a quick search on the forums here will provide a fair overview of the situation.
This thread in particular provides a lot of evidence:
by max1486 Tuesday