by Alicel97
Visitor

4G and EE

My phone won't connect to the 4G or EE network it just keeps saying searching. Please help

1 REPLY 1
by Grand Master
Grand Master

Re: 4G and EE

Hi,  

 

You will need to give a bit more information as your question is very general.  

 

  • What phone do you have? How long have you owned it and did you get it from EE? 
  • Are you an EE pay monthly customer or PAYG? 
  • If PAYG when did you last make a chargeable call or txt? 
  • Are you on EE, Tmobile or Orange?
  • Does this problem happen in more than one location?
  • Have you checked your local mast for issues here

Lastly if you have an iPhone then try resetting your network under settings. 

 

Thanks 




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