18-08-2019 12:29 AM
Hi can anyone help . I am on pay and go and am using a unlocked stk phone. I have data to use, but my phone will not connect using 3G. My data is turned on on my phone. when I try to connect using 3G I get message saying data is turned off, but it is actually turned on. the phone will only use 3G.
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18-08-2019 12:18 AM
Can anyone help I am using a stk unlocked phone and my data is turned on, but when I try to connect through 3g network, I cannot get a connection and get message saying my data is turned off but it is on.
18-08-2019 12:32 AM
Are you in UK?
18-08-2019 01:56 AM
Can you make & receive calls & texts?
Have you checked the Network Status Checker there & logged the problem?
20-08-2019 10:26 AM
Are you able to try your SIM card in a different phone to see if the data works?
This will help us to narrow down the root cause of the issue.
by Maisie2 Saturday