by meganclarke1 Investigator
Investigator

15GB going up to 30GB on my monthly plan

I have the 4G Max plan for an iphone 7+ i usually recieve 15GB a month but all of a sudden i now recieve 30GB but no extra charges. Any reasons as to why?

2 REPLIES 2
by Grand Master
Grand Master

Re: 15GB going up to 30GB on my monthly plan

@meganclarke1  What does it say when you click THIS on your device, you’ll need to be on a cellular data connection for this to work. 

by
EE Employee

Re: 15GB going up to 30GB on my monthly plan

Hi @meganclarke1 and welcome to the community.

 

Have you recently made any changes to your account i.e removed any bundles or addons etc,

 

Many thanks,

 

Lee

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.