by georginahx
Explorer

007 error code - Apple Watch

I recently purchased a Apple Watch Series 3 from yourselves.

Each time i try to connect to my mobile data on iPhone 7 plus, i receive an error 007.

 

I have finally managed to get the watch and phone paired but this now keeps showing as disconnected when i am away from my phone.

 

Any help would be fab!!

6 REPLIES 6
by Skilled Contributor
Skilled Contributor

Re: 007 error code - Apple Watch

Hi @georginahx

Open the watch app on your iPhone,

In the settings menu , click on data , it should tell you if you have a data plan .

 

If this is so , then call 150 and have it set up as the esim in your watch needs to be paired to your phone 

by georginahx
Explorer

Re: 007 error code - Apple Watch

Hi @Gingerpc.

 

I have called them 3/4 times with different error codes.

It started with 007, 019 and now 030.

 

I was told to re pair my devices but nothing seems to be working.

by Skilled Contributor
Skilled Contributor

Re: 007 error code - Apple Watch

Hi @georginahx 

 

What iOS number are you currently running on the iPhone 7 Plus .

 

Settings -, general -, about -, 

should say 11.2.5 (15D6037e) .

if not , check for updates including your watch if you say it’s paired . 

 

Then unpair and phone 150 , they will talk you through the hole process of pairing and data plan ,

hope this helps 

 

Paul 

by georginahx
Explorer

Re: 007 error code - Apple Watch

Im currently running on iOS 11.2.1 on iphone and 4.2 on the watch, it is showing both are up to date.

 

Ill have to try and call them again.

 

Thanks for your help 🙂

 

by Skilled Contributor
Skilled Contributor

Re: 007 error code - Apple Watch


@georginahx wrote:

Im currently running on iOS 11.2.1 on iphone and 4.2 on the watch, it is showing both are up to date.

 

Ill have to try and call them again.

 

Thanks for your help 🙂

 


Hi @georginahx

 

interesting how our iOS software is different, 😫 . I’ll check my 7 Plus when I get home as I’m on iPhone X at work . I’ll let you know .

 

in the mean time , unpair your watch and give CS a call , they’re wonderful people and very helpful in my experience, I had similar problems as yourself but CS sorted it out . 

Let us know how you get on 

Paul

by
EE Community Support Team

Re: 007 error code - Apple Watch

Thanks for helping @Gingerpc

 

Let us know how you get on @georginahx

 

Have a great weekend 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.