topic How can I unlock my daughter who passed away iPhone? in Small Business

How can I unlock my daughter who passed away iPhone?

Poolfresh25 — Mon, 17 Aug 2026 10:59:02 GMT

Re: How can I unlock my daughter who passed away iPhone?

Northerner — Mon, 17 Aug 2026 11:10:39 GMT

Hi @Poolfresh25

Unlock as in password or unlock the network lock.

Bad news is that you'll need to speak to Apple.

https://support.apple.com/en-gb/102431

Thanks

Re: How can I unlock my daughter who passed away iPhone?

Schockwave — Mon, 17 Aug 2026 20:03:18 GMT

Hello @Poolfresh25 ,

Welcome to the community,

Sorry to hear about your daughter’s passsing.

If you do not have the password to unlock the phone and she did not give it to you, as @Northerner has suggested, I would advise you to speak to Apple, although you may have difficulty accessing her phone, from what I have read, so always good to allow someone to have access if something like that happens, which is what we have done in our family, that is with my sister and brother.