topic QCI on EE - are all equal? in Small Business

QCI on EE - are all equal?

Roodles — Mon, 06 May 2024 19:33:27 GMT

Are all plans (business etc) on EE QCI 8 for data? Or do they vary (and how)?

I think EE bump QCI from 8 to 9 if FUP is exceeded, but curious if they all start out the same?

Re: QCI on EE - are all equal?

XRaySpeX — Mon, 06 May 2024 20:15:47 GMT

This is referred to in EE Mobile Broadband Traffic Management Policy T&Cs :

On plans that have an Unlimited data allowance we have a Fair Usage
Policy (FUP) - 1TB for EE Mobile WiFi plans & 600GB for EE PAYM SIMO
and Handset plans. Any customers breaching the FUP will
have their QCI moved from an 8 to 9, meaning their service is
deprioritised on congested cells.

This doc. is headed "Mobile BB" but does say it applies to All mobile products as the above extract mentions.

Re: QCI on EE - are all equal?

Roodles — Tue, 07 May 2024 08:18:39 GMT

Great, thanks.

But do all plans, be it business, PAYG, monthly etc all start at QCI 8?
I think some providers start their "cheapo" plans on a 9 🙂

Re: QCI on EE - are all equal?

XRaySpeX — Tue, 07 May 2024 10:01:27 GMT

Can't speak for business. You'll need to see if they have a similar TM policy. That doc. applies to at least all EE personal mobile plans.

Re: QCI on EE - are all equal?

Roodles — Tue, 07 May 2024 16:34:10 GMT

Thanks both for your input. I'll ask over in the business section re their plans.

Many thanks.

Re: QCI on EE - are all equal?

XRaySpeX — Tue, 07 May 2024 17:59:04 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.