topic Re: E sim & I am abroad in Small Business

E sim & I am abroad

Haroun21 — Thu, 04 Jan 2024 11:40:15 GMT

Hi , I am abroad , I have called EE to activate my E sim and a terrible situation happened the network deactivated. My sim does not work after EE costumer service tempered with it . I now can’t call EE and I don’t know how to solve this issue . Is there any way to speak to EE via email or live chat ?

Re: E sim & I am abroad

XRaySpeX — Thu, 04 Jan 2024 12:47:08 GMT

EE provides no email contact. Live Chat is only thro' the EE app on your phone.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: E sim & I am abroad

Haroun21 — Thu, 04 Jan 2024 13:10:05 GMT

the live chat is only a chatbot so not helpful at all. I TRIED TO THE CS number but doesn't work

Re: E sim & I am abroad

bristolian — Thu, 04 Jan 2024 13:21:26 GMT

If your SIM has become deactivated, you won't have a network connection to make a direct-dialled voice call.

You will need to call via another means - either another working phone, or a web-calling app such as Skype over WiFi.

Re: E sim & I am abroad

Ramankurd — Fri, 23 Feb 2024 10:49:17 GMT

I'm looking for active E cim

Re: E sim & I am abroad

Leanne_T — Fri, 23 Feb 2024 10:51:33 GMT

Hi @Ramankurd

Do you have a pay monthly account?

Are you in the UK?

Leanne.

Re: E sim & I am abroad

Hatim-Kaballo — Thu, 28 Mar 2024 08:23:21 GMT

U can use Skype its free call EE via this no :

+44-8000798586

Am Out side Uk I call customer care many times through this no .. Good luck