topic Re: Bus sim - contract to payg in Small Business

Bus sim - contract to payg

Roshy22 — Fri, 03 Nov 2023 14:07:46 GMT

Hello,

I want to transfer my account to pay as you go, is there a way it can be done online? as hard of hearing.

Thank you

Re: Bus sim - contract to payg

bristolian — Fri, 03 Nov 2023 14:13:20 GMT

Giving 30days cancellation notice can be done either by phone or in writing.

There's no online method, nor is there email contact.

Re: Bus sim - contract to payg

Christopher_G — Fri, 03 Nov 2023 14:26:34 GMT

Hi @Roshy22

Welcome to the community.

@bristolian is right, you'll need to speak to our Mobile Care team to give your notice to change your account to pay as you go. If you need to use it, there's a Text Relay service on our contact us page.

Chris