topic unable to use phone due to barr on outgoing calls in Small Business

unable to use phone due to barr on outgoing calls

michaellargue — Mon, 23 Oct 2023 08:22:09 GMT

Hi how do I contact ee if I have a call bar on my phone. Currently in Spain on holiday and trying to get call barring lifted

Regards

Michael

bristolian — Mon, 23 Oct 2023 08:28:44 GMT

What makes you think call barring is the issue?

Does your phone show a connection to any Spanish networks? If not, it's likely you don't have roaming activated.

Is your phone on PAYG or pay-monthly? The process differs.

michaellargue — Mon, 23 Oct 2023 10:27:00 GMT

Its ok, I managed to call EE from Skype using WiFi +44 8000798586 which took me directly through to UK customer support 😁

Leanne_T — Mon, 23 Oct 2023 10:39:41 GMT

Thanks for coming back and letting us know @michaellargue

Have a lovely time 🙂

Leanne.

michaellargue — Mon, 23 Oct 2023 10:53:59 GMT

Thank you Leanna_T