topic Re: How to live chat in Small Business

How to live chat

shirleydavies99 — Thu, 14 Sep 2023 16:33:22 GMT

How to live chat ee business

Re: How to live chat

Christopher_G — Thu, 14 Sep 2023 17:20:49 GMT

Hi @shirleydavies99

Welcome to the community.

You can find all of our business contact methods on our contact us page.

Chris

Re: How to live chat

Olaseidu28- — Wed, 04 Oct 2023 10:53:47 GMT

Re: How to live chat

Katie_B — Wed, 04 Oct 2023 10:58:54 GMT

Hello @Olaseidu28-.

How can we help?

Katie

Re: How to live chat

guna05 — Tue, 10 Oct 2023 20:25:16 GMT

Can you cancel my insurance

Re: How to live chat

Leanne_T — Wed, 11 Oct 2023 06:52:39 GMT

Hi @guna05

Thanks for coming here.

If you call us on 150, the team will get this looked into, to see if they can get the insurance removed for you.

Leanne 🙂

Re: How to live chat

Dawda737 — Wed, 11 Oct 2023 21:52:48 GMT

Hi l just need my sim puk code

Re: How to live chat

Leanne_T — Thu, 12 Oct 2023 07:33:08 GMT

Hi @Dawda737

Tap here to view your PUK code.

Hope this helps

Leanne.

Re: How to live chat

ggonzalez62 — Fri, 13 Oct 2023 11:38:33 GMT

Hello. i have been trying to set up a move of my broadband, and I am lost.

First, I have 3 lines on EE, 3 kids. I am often travelling, my phone is actually Swiss. My residence in the UK

To move from house A to house B, so difficult. I have to call from my foreign phone to EE 150, 120 minutes in 2 phone calls. To be in a same place as before. I mean at the point of depart.

No talking with anyone different from me, EE is taking their time to instal the router. It is missing a cable, fine... There is no such a cable in stock.

I should call back in Tuesday to see if there is such a cable in stock. Men....XXI century

Re: How to live chat

Katie_B — Fri, 13 Oct 2023 13:19:10 GMT

Hello @ggonzalez62.

Welcome to the community.

Does an engineer need to visit to install a line?

Are you able to call from any of the EE lines you have for your children which will prevent any charges?

Katie

Re: How to live chat

ggonzalez62 — Fri, 13 Oct 2023 13:33:41 GMT

Thanks Katie for your answer.

I cannot talk from any of the three lines now. I am abroad and I must use my
Swiss phone.

Apparently, there is no need of engineer and apparently there is a cable
missing. I was talking with someone who very kind help us, Sabrina Clehan.
She informed us there is no cable on stock apparently.

What frustrates me is that I must call on Tuesday and if I am not lucky as I
was today with Sabrina. I would not be able to advance.

Re: How to live chat

James_B — Sat, 14 Oct 2023 14:01:15 GMT

Which cable are you missing @ggonzalez62?

James

Re: How to live chat

Jeanie1117 — Wed, 21 Feb 2024 14:04:37 GMT

Like chat

Re: How to live chat

James_B — Wed, 21 Feb 2024 14:22:49 GMT

Hi @Jeanie1117,

Welcome to the EE Community. 🙂

If you're using a personal pay monthly plan, you can chat with Customer Care via the EE app. Just select the help tab at the bottom of your screen.

Hope this helps.

James

Re: How to live chat

ahmad1982 — Mon, 11 Mar 2024 12:12:05 GMT

Hi I want to stop these numbers

*************

[mod edit: removed personal details from the forum]

Re: How to live chat

James_B — Mon, 11 Mar 2024 13:02:39 GMT

Welcome to the EE Community, @ahmad1982 🙂

Are you looking to cancel an EE contract?

James

Re: How to live chat

Husseini1 — Sun, 07 Jul 2024 00:28:56 GMT