topic Re: How to contact Business accounts team in Small Business

How to contact Business accounts team

steve4218 — Sun, 03 Sep 2023 13:30:18 GMT

My bill has gotten out of hand i am trying to contact the small business team to sort payment but handset is on full restriction bar and i don't have access to a landline. when they are open i'm at work . Does anybody have an email address or whatsApp number to contact them.

I have the EE app but they restricted my access there too

Re: How to contact Business accounts team

Schockwave — Sun, 03 Sep 2023 14:40:21 GMT

Hello @steve4218 ,

Welcome to the community,

EE neither have email address nor what’s app for you to contact them, but there is a free number you can call, and if you cannot do so by contacting them on 150, here is the free number which you can do for free using Skype:

08000798586

Re: How to contact Business accounts team

steve4218 — Sun, 03 Sep 2023 14:43:09 GMT

many thanks ill give it a go i just find is crazy they cut off the phone line(understandable) but then leave no access to communication to pay them

Re: How to contact Business accounts team

Schockwave — Sun, 03 Sep 2023 14:45:26 GMT

@steve4218 , if you need to make a payment, then here is a link:

https://ee.co.uk/bills-payments/mobile/fast-payment-payg

Re: How to contact Business accounts team

bristolian — Sun, 03 Sep 2023 16:09:53 GMT

@steve4218 wrote:

many thanks ill give it a go i just find is crazy they cut off the phone line(understandable) but then leave no access to communication to pay them

Most, if not all, telecoms operators have a "calling from another phone" number