topic Re: Usage abroad in Small Business

Usage abroad

Gavottorro — Fri, 18 Aug 2023 21:14:51 GMT

Hi how do I get my phone to work abroad ,going to Greece shortly , only asking as went to Italy not long ago and could not use phone whatsoever on any network ?

Re: Usage abroad

bristolian — Fri, 18 Aug 2023 22:28:09 GMT

Text ROAMING to 150 from within the UK, to ensure full international roaming is setup.

Re: Usage abroad

Gavottorro — Sat, 19 Aug 2023 05:14:38 GMT

Tried that and got no reply whatsoever

Sent using the mobile mail app

Re: Usage abroad

James_B — Sat, 19 Aug 2023 07:33:41 GMT

Hi @Gavottorro,

Are you using a pay as you go or pay monthly plan?

James

Re: Usage abroad

Gavottorro — Sat, 19 Aug 2023 11:52:57 GMT

Pay monthly

Sent using the mobile mail app

Re: Usage abroad

James_B — Sat, 19 Aug 2023 12:08:36 GMT

Hi @Gavottorro,

If you don't receive a response after texting ROAMING to 150, please get in touch with Customer Care so a member of the team can activate roaming for you.

They'll be happy to help. 🙂

James