topic USA Roaming in Small Business

USA Roaming

Urbo77 — Fri, 04 Aug 2023 12:55:11 GMT

I am in the USA and before I left I text 150 with ROAM FULL but and had it confirmed that it was accepted however here I am and nothing is working. Any help please as I am worried that I am incurring charges erroneously

Re: USA Roaming

Leanne_T — Fri, 04 Aug 2023 14:18:51 GMT

Hi @Urbo77

Thanks for coming here.

Have you tried manually searching for another network?

If so, do any show signal when selected?

Leanne.

Re: USA Roaming

Urbo77 — Fri, 04 Aug 2023 14:38:45 GMT

I have signal and 4G but nothing works when I search on Google etc

Is someone able to confirm to me that I have the full roaming available to me as I worries about using my phone and incurring unnecessary charges and the arguing a large bill when I return

Re: USA Roaming

Leanne_T — Fri, 04 Aug 2023 14:44:04 GMT

Hi @Urbo77

Have you tried another network?

You won't be charged for Roaming data unless you have purchased a data add-on or roaming pass.

Leanne.