https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1241159#M1584 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3528256">@Saricevs</a></SPAN>.&nbsp;</P> <P>Welcome to the community.</P> <P>I am sorry to hear this.&nbsp;</P> <P>You should receive a refund within 14 days.&nbsp;</P> <P>Katie</P> Thu, 30 Mar 2023 06:41:51 GMT Katie_B 2023-03-30T06:41:51Z https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1240790#M1580 <P>I want to know when will my money be returned?</P> Tue, 28 Mar 2023 21:07:51 GMT https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1240790#M1580 Saricevs 2023-03-28T21:07:51Z https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1240869#M1581 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3528256">@Saricevs</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Does the payment show as completed or pending in your online banking?</P> <P>James</P> Wed, 29 Mar 2023 07:10:37 GMT https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1240869#M1581 James_B 2023-03-29T07:10:37Z https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1240875#M1582 <P>If the money in on an authorisation hold, it should fall off within 30 days, if the payment clears, then you'll need to ring EE</P><P>&nbsp;</P><P>realistically, no money will have been taken if you fail a credit check</P> Wed, 29 Mar 2023 07:29:57 GMT https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1240875#M1582 Kirigaya_Kazuto 2023-03-29T07:29:57Z https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1241106#M1583 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="41346A8B-787C-497C-9438-1A33A31496C4.png"><img src="https://community.ee.co.uk/skins/images/4D6D8854D2B9B30DFBD5FD63227756D3/responsive_peak/images/image_rejected.gif" alt="41346A8B-787C-497C-9438-1A33A31496C4.png" /></span></P> <P>[Mod edit: Image rejected as it contained personal information]</P> Wed, 29 Mar 2023 22:01:30 GMT https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1241106#M1583 Saricevs 2023-03-29T22:01:30Z https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1241159#M1584 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3528256">@Saricevs</a></SPAN>.&nbsp;</P> <P>Welcome to the community.</P> <P>I am sorry to hear this.&nbsp;</P> <P>You should receive a refund within 14 days.&nbsp;</P> <P>Katie</P> Thu, 30 Mar 2023 06:41:51 GMT https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1241159#M1584 Katie_B 2023-03-30T06:41:51Z https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1241237#M1585 <P>It's just pending. It'll just drop off your bank a/c when EE do not continue with your order.</P> Thu, 30 Mar 2023 11:04:04 GMT https://community.ee.co.uk/t5/Small-Business/I-was-denied-a-phone-contract/m-p/1241237#M1585 XRaySpeX 2023-03-30T11:04:04Z