topic All services down again this morning ; in Small Business

All services down again this morning ;

topendtrev — Sun, 05 Mar 2023 09:36:25 GMT

This is abysmal for me as I do support work for a company in Australia & we do major systems restarts & upgrades overnight / Sunday morning. I read if there is a problem easy just to get onto the community which is of course impossible as my fone reports emergency calls only. How am I able to post this message ? well I have to keep a spare ifone and a sim from another provider to set up a hotspot for times like this 2nd time in a week ; not great service

Trev

Re: All services down again this morning ;

bristolian — Sun, 05 Mar 2023 09:39:09 GMT

What services are you having problems with, is this EE mobile?

Is anything reported under "check status" on https://coverage.ee.co.uk/coverage/ee

Anytime you have indoor coverage issues for whatever reason, you can use WiFI-calling to continue using your phone without any need for mobile coverage.

Re: All services down again this morning ;

Schockwave — Sun, 05 Mar 2023 11:27:26 GMT

@topendtrev , do you now have signal? EE are not responsible for signal inside a building, do you have signal outside? As @bristolian has written, where signal is poor, that is where wifi calling is useful, so long as you have fixed broadband and set up wifi calling on your phone.