topic Nhs discount code in Small Business

Nhs discount code

Ianscott — Mon, 14 Nov 2022 17:01:43 GMT

I have gone to the EE perks web page and registered my nhs email account. I have been asked to validate the email address but can not do so as I haven't received an email with the link .

I have checked both my nhs and personal email (including the soam folders). Is this a scam? In the cost of living crisis we all need to save where we can and this is becoming frustrating.

Re: Nhs discount code

Christopher_G — Mon, 14 Nov 2022 18:19:23 GMT

Hi @Ianscott

Welcome to the community.

No, it isn't a scam. I'm not sure why you haven't received the validation email though. When did you register? It could just be taking a little while to come through.

Chris

Re: Nhs discount code

Ianscott — Mon, 14 Nov 2022 18:43:15 GMT

Thanks for your reply..

I registered over a week ago and have clicked the resend button for the verification email several times. The enail address that I have registered is 100% correct (i've checked incase I ade an error), and still nothing.

Re: Nhs discount code

Christopher_G — Mon, 14 Nov 2022 18:50:13 GMT

Hi
I've sent you a private message to get some information from you. Please take a look and get back to me.
Thanks
Chris

Re: Nhs discount code

Ianscott — Thu, 17 Nov 2022 11:36:15 GMT

As instructed via private message, I waited 48hours for my email to be reset and tried to register again on the EE perks website this morning (8am). I still have not received an email to verify my account. How long am I expected to wait? I only have a limited amount of time to apply the discount to my account. It's as if EE don't want customers to be able to access these so called perks...

Re: Nhs discount code

Jon_K — Thu, 17 Nov 2022 12:08:23 GMT

Hi @Ianscott.

Have you registered for perk again?

Jon

Re: Nhs discount code

Ianscott — Thu, 17 Nov 2022 12:36:53 GMT

Hi Jon,

Yes I have .

Re: Nhs discount code

Jon_K — Thu, 17 Nov 2022 13:08:43 GMT

I'll send you another private message, @Ianscott.

Jon

Re: Nhs discount code

Majeed52 — Fri, 30 Dec 2022 14:27:05 GMT

I have not received message ?

Re: Nhs discount code

Katie_B — Fri, 30 Dec 2022 14:44:12 GMT

Hello @Majeed52.

Welcome to the community.

Are you trying to log in to your EE Perk account?

Katie

Re: Nhs discount code

deanhawk1 — Thu, 05 Jan 2023 15:39:49 GMT

I have added my wife to my contract and she is an NHS nurse. Currently having the same issue trying to get the 20% discount to work.

Re: Nhs discount code

James_B — Thu, 05 Jan 2023 15:49:08 GMT

Hi @deanhawk1,

Welcome to the EE Community. 🙂

What issues are you experiencing with your discount code?

James

Re: Nhs discount code

deanhawk1 — Thu, 05 Jan 2023 16:05:00 GMT

My wife followed then instructions. Registered an account using her Personal email address & NHS email address. She the received an email to her NHS account asking to verify the account to complete the registration but when ever she enters her address and password it says the login details supplied are invalid. Would the fact that her phone contract is on my account? I'm assuming she is only setting up the account in order to get the discount codes?

Re: Nhs discount code

James_B — Thu, 05 Jan 2023 16:17:49 GMT

Hi @deanhawk,

Yes, the Perk account is just to generate a discount code.

Are you trying to login with the NHS email address and password you used when signing up to Perk, rather than your My EE login details?

James

Re: Nhs discount code

deanhawk1 — Thu, 05 Jan 2023 16:20:41 GMT

No she was trying sign in with her personal email address.

Re: Nhs discount code

James_B — Thu, 05 Jan 2023 16:27:33 GMT

Does the NHS address work @deanhawk1?

James

Re: Nhs discount code

deanhawk1 — Thu, 05 Jan 2023 16:39:35 GMT

Neither worked. She then clicked to resend another confirmation email but hasn't received it yet.

Re: Nhs discount code

James_B — Thu, 05 Jan 2023 17:22:09 GMT

Hi @deanhawk1,

Have you tried following the reset password link?

James

Re: Nhs discount code

deanhawk1 — Thu, 05 Jan 2023 20:11:15 GMT

Yea she tried that but hasn't received the email link to reset the password.

Re: Nhs discount code

Christopher_G — Fri, 06 Jan 2023 08:43:34 GMT

Hi @deanhawk1
I've sent you a private message to get some information from you. Please take a look and get back to me.
Thanks
Chris