topic Re: What a joke in Small Business

What a joke

Minnie4 — Fri, 02 Sep 2022 11:16:27 GMT

Not only can I not access usage on the app but now I can’t access on the laptop. Come on EE where has your customer service gone to!

Re: What a joke

Schockwave — Fri, 02 Sep 2022 11:19:57 GMT

@Minnie4 , have you tried logging in via the website rather than using the app? I have just logged in via the app without any problems, what information are you getting? This is not customer service, you could report this to them.

Re: What a joke

sarz — Mon, 05 Sep 2022 19:47:44 GMT

Also got this problem - unable to load the itemised calls and texts in the app

used to be able to do this - why make it more difficult

Re: What a joke

Minnie4 — Wed, 07 Sep 2022 16:07:09 GMT

I was told the app no longer offers this facility. Can only do it on a computer but only certain computers. Time for a change been with EE 21 years no longer getting the service I require.